Refund Policy

Last updated: July 19, 2026

30-day money-back guarantee

We want you to be happy with PromptAura. If you are not satisfied with a purchase — whether a subscription, lifetime unlock, or prompt pack — you can request a full refund within 30 days of the order date.

How to request a refund

Our payments are processed by our Merchant of Record, Polar. All refunds are issued by Polar. To request a refund:

  1. Email us at rotdot64@gmail.com from the address you paid with, and include your order or receipt number.
  2. We will confirm the request and coordinate the refund with Polar.
  3. You can also manage active subscriptions from your billing page.

What happens after a refund

Refunds are typically credited back to your original payment method within 5–10 business days. When a refund is issued, associated premium access (Starter, Pro, or the refunded prompt pack) is revoked from your account.

Related policies

See our Terms of Service and Privacy Notice. For the full payment terms, see Polar's Terms of Service.

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